This privacy statement was last updated on 23 August 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://et-dna.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Deliveries
1.1 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Delivery information is retained as long as necessary to fulfill and document the shipment, handle delivery issues, returns or disputes, and maintain related transaction records where required.
1.2 Registering an account
1.2 Registering an account
For this purpose we use the following data:
- Account name or alias
- An email address
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Account information is retained while the account remains active and for a limited period afterward as necessary for security, dispute resolution, legal obligations, or related business records.
1.3 Payments
1.3 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- IP Address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Personal data is retained as long as necessary to process and document the transaction, handle refunds, disputes or chargebacks, and comply with applicable tax, accounting and legal recordkeeping requirements.
1.4 To support services or products that a customer wants to buy or has purchased
1.4 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Support information is retained only as long as necessary to resolve the customer's inquiry, provide service related to the purchase, handle returns or disputes, and maintain related business records where required.
1.5 To be able to comply with legal obligations
1.5 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We determine the retention period according to fixed objective criteria: Personal data is retained for the period required by applicable tax, accounting, consumer protection, transaction-recordkeeping, and other legal obligations, and longer only where necessary to establish, exercise, or defend legal claims.
1.6 Compiling and analyzing statistics for website improvement.
1.6 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: Analytics data is retained according to the configured retention periods of our analytics services and only as long as necessary to measure website performance, understand visitor behavior, and improve the website and shopping experience.
1.7 Contact - Through phone, mail, email and/or webforms
1.7 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Personal data is retained only as long as necessary to respond to and resolve the inquiry, maintain appropriate business records, and comply with applicable legal obligations.
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
Processors
Name: Hostinger International Ltd.
Country: Cyprus
Purpose: Website hosting, server infrastructure, website operation and email services
Third parties
Name: PayPal, Inc.
Country: United States
Purpose: Payment processing, fraud prevention, transaction security, and legal or regulatory compliance
Data: Name, email address, billing and shipping address, telephone number, IP and device information, transaction and order information, and payment-related information
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
ET-DNA LLC
6442 PLAZA RIDGE RD, SAN DIEGO, CA. 92114
United States
Website: https://et-dna.com
Email: cs-labs@ex.comet-dna.com
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form